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About Us Thecoolcell.com is a leading supplier for fashion cell phone accessories in the United States. We dedicated to bring our customers a wide selection of premium cellular phone accessories and the best possible prices on quality products. Order
Orders
can be placed 24 hours a day on our secure website. We accept major credit card
( Visa, Master, Discover, American Express or Paypal). Orders can be also paid off line
by credit card. Please follow the ordering process and you will be let to choose
on line or off line payment. You may also pay with cashiers check, money order
or personal check by mailing it to Thecoolcell.com. Personal check should be
clear to bank before the shipping. We don't accept international checks or
money orders. Return and Exchange At Thecoolcell.com our first priority is your satisfaction. We allow all products to be returned or exchanged within 15 days from the date on the invoice. However item returned after 15 days will be considered store credit if they are in unused conditions. Any items that have been used and are not in resalable condition will be subjected to a 20% restocking fee. Products being returned missing items might not be refunded. Please note that shipping and handling chargers are Not Refundable either for return or for exchanging. As we only sell the accessories, we are not responsible for any damage of the cell phone because of improper installation or any voidance of related warranty. The Information We Collect At Thecoolcell.com you can order the coolest accessories for your cell phone. From time to time, you may also be able to express an opinion about the product, the content of our website and your custom request for your cell phone. Certain personally identifiable information that may be collected when you submit order or opinions including: name, address, e-mail address, telephone number, credit card information, etc. We use the information you provide about yourself to fulfill your requests to process orders, shipping, to respond to your inquiries about our new products and promotion that we believe may be of interest to you. We will not disclose your personally identifiable information to a third party unless in response to legal process, such as a court order or a subpoena, or in response to a law enforcement agency's request. Contact Us Monday
- Friday 10:00 am - 5:00 pm EST
TheCoolCell.com PO Box 60523 Potomac, MD 20859 Tel: 1-800-344-0027, 301-358-5266 Fax: 301-299-4176 We reply to emails prior to phone messages.
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